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Psst...  can I have a word?

7/12/2015

 
Handling difficult conversations in the workplace can often fill you with dread.  Perhaps it's the fear of an employee raising a topic you're not sure how to respond on, or maybe it's a big piece of communication like a restructure that fills you with trepidation.  Either way, knowing how to manage these scenarios will give you the confidence to make talking a whole lot easier.  
Sometimes, we can forget that as a business owner we have a right to manage.  This means, setting expectations on what is acceptable behaviour, and having some sort of process in place to manage under performance.  It's also about learning how to motivate your team to deliver which can be tricky when human beings are driven by their own individual preferences.  Have a look at the items below and see if any of these are on you list for 2016.  If they are then perhaps now's the time to get some specialist HR support with implementation?  

announcing team changes
discussing sickness absence
managing expectations
topics employees raise with you
introducing the right appraisal process
'exiting' a member of staff, safely
holding a disciplinary

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Ruth George HR Consulting is the trading name of Ashtree HR Limited, a company registered in England and Wales with number 07896446. Copyright (c) 2012-20 Ashtree HR Limited. All rights reserved