‘The only constant in life, is change,’ that’s a quote from Greek philosopher Heraclitus. Or you might be more familiar with, "Change is the law of life. And those who look only to the past or present are certain to miss the future," — that’s JFK. Whoever you look to for inspiration, understanding the Kubler-Ross Change Curve and actively engaging in supporting your employees, to make navigating change more smooth, will help to maintain a motivated workforce. Here's my tips on how...
Change is an inevitable part of any business journey, and understanding how to navigate it effectively can be a game-changer. Have you heard of the Kubler-Ross Change Curve? It was originally developed to explain the emotional stages experienced during personal loss, but it’s a framework I often refer to when guiding managers and employees through periods of change. Here's a brief overview and some tips on how business owners can support their employees through change:
Understanding the Kubler-Ross Change Curve:
The Kubler-Ross Change Curve outlines the emotional phases individuals typically go through when confronted with change. These stages include denial, anger, bargaining, depression, and acceptance. In the business context, change can encompass anything from organisational restructuring to new processes or technologies.
What to Be Aware Of:
Not everyone moves through the Change Curve at the same pace or in a linear fashion. Some employees may struggle more than others, while some might embrace change quickly. In my experience, other side effects of change can be decreased productivity, increased stress, and decreased morale if it’s not managed effectively.
What can you do to support employees?
Begin by acknowledging and empathising with the feelings and concerns of your people. Communicate openly and provide clear explanations and the rationale behind the change. Always remember that being listened to and feeling heard are basic human needs but listening to someone whilst respectful, doesn’t mean you have to agree with everything they say. Foster a culture of trust and collaboration by allowing employees to voice their opinions and concerns – even if you can’t always answer them or don’t necessarily agree with their sentiments. And, encourage adaptability and resilience by offering training, resources, and ongoing support.
Where does HR come in?
Human Resources professionals play a pivotal role in change management. They can assist in crafting effective communication strategies, conducting training sessions, and monitoring employee morale. HR can also provide a safe space for employees to express their concerns and offer guidance on coping strategies.
Get in touch - if you'd like some specialist HR support regarding change, please drop me a line: [email protected] or call me on 07899 920075
Understanding the Kubler-Ross Change Curve:
The Kubler-Ross Change Curve outlines the emotional phases individuals typically go through when confronted with change. These stages include denial, anger, bargaining, depression, and acceptance. In the business context, change can encompass anything from organisational restructuring to new processes or technologies.
What to Be Aware Of:
Not everyone moves through the Change Curve at the same pace or in a linear fashion. Some employees may struggle more than others, while some might embrace change quickly. In my experience, other side effects of change can be decreased productivity, increased stress, and decreased morale if it’s not managed effectively.
What can you do to support employees?
Begin by acknowledging and empathising with the feelings and concerns of your people. Communicate openly and provide clear explanations and the rationale behind the change. Always remember that being listened to and feeling heard are basic human needs but listening to someone whilst respectful, doesn’t mean you have to agree with everything they say. Foster a culture of trust and collaboration by allowing employees to voice their opinions and concerns – even if you can’t always answer them or don’t necessarily agree with their sentiments. And, encourage adaptability and resilience by offering training, resources, and ongoing support.
Where does HR come in?
Human Resources professionals play a pivotal role in change management. They can assist in crafting effective communication strategies, conducting training sessions, and monitoring employee morale. HR can also provide a safe space for employees to express their concerns and offer guidance on coping strategies.
Get in touch - if you'd like some specialist HR support regarding change, please drop me a line: [email protected] or call me on 07899 920075